To make a purchase in our store, you do not need to register. You will provide the data needed to process your order when finalizing the purchase. However, in order to be able to track the progress of your orders, check the contents of the store and view your purchase history, you need an account in our store. Having it also has the advantage that, in case of making subsequent purchases, you will not have to enter your data into the order form each time; you just need to log in to your account, and all the data you provided when setting it up will be inserted into the form automatically.

There are several ways to pay for your order:

• credit/debot card payments
• Klarna deferred payments
• PayPal
• payment upon personal collection
• payment by regular transfer

We use the post office and various courier companies. Everything depends on the size of the order and the country of delivery.

Shipping costs vary depending on the size of your order and the country you are shipping to. The exact calculation will be displayed on your order card after you provide your address.

Shipping is usually within 24 hours. However, delivery time depends on exact location and courier capabilities.

Under current law, every consumer has the right to complain about defective goods. To begin with, write us an email at contact@balotade.com. Together we will determine how your problem can be solved.

Of course, orders can also be placed by phone, at +48 691 386 665. You can call us or write also on Whatsapp.