I was so excited about the gold stirrups, but when they arrived, they were unfortunately broken.
I received a replacement immediately.
Excellent service.
I got amazing guidance on what size I should pick for my new leathers. I put an order in on their webshop and received an order confirmation very quickly.
Unfortunately a few days after I put in my order, my horse got an injury that'll take at least 3-9months to heal and I didn't need the leathers anyway.
I wrote an email to ask if I could cancel the order and within an hour the order was cancelled and the money was returned to my account.
I never got to buy anything from this store, but from the customer service alone, this is the easiest 5 star rating 🌟
Great approach to the customer and easy contact with the store, good product descriptions and great quality equipment at very good prices. No problems with exchange and fast shipping. I recommend it ????
I stumbled upon Balotade somewhat by accident, but I immediately fell in love. No other bridle has fit my Polish horse this well (due to her long, narrow head), but we finally succeeded with the Balotade bridle. This is my first bridle from this company, and I suspect it won't be my last.
P.S. You can expand your offerings to include the shetty size 🦄
Fantastic! I keep ordering for my horses from Balotade. Fast order processing and shipping, and great communication with the store staff. They're always running discounts and promotions. The products are of excellent quality.
I fell in love with the anatomical bridles and blue steel bits at first sight.
I wholeheartedly recommend this store.
I'm posting a photo of my horse wearing the anatomical bridle from Balotade 🤩
2 year warranty
30 days for return
Worldwide delivery
Shipping in 24 hours
Purchase this item and get 
