{"id":59830,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T09:19:52","guid":{"rendered":"https:\/\/balotade.com\/perguntas-frequentes\/"},"modified":"2026-07-25T11:36:03","modified_gmt":"2026-07-25T09:36:03","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/balotade.com\/pt\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"

[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1738683829320{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-style: solid !important;border-color: #e8e8e8 !important;}” woodmart_css_id=”67a2359f5c81e” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2EyMzU5ZjVjODFlIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t

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PERGUNTAS SOBRE A LOJA<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tTenho de me registar na loja?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Para fazer uma compra na nossa loja n\u00e3o precisas de te registar. Fornecer\u00e1s os dados necess\u00e1rios para processar a tua encomenda ao finalizar a compra. No entanto, para poderes acompanhar o estado das tuas encomendas, consultar o conte\u00fado da loja e ver o teu hist\u00f3rico de compras, precisas de uma conta na nossa loja. T\u00ea-la tem ainda a vantagem de que, no caso de fazeres compras posteriores, n\u00e3o ter\u00e1s de introduzir os teus dados no formul\u00e1rio de encomenda de cada vez; basta iniciares sess\u00e3o na tua conta, e todos os dados que forneceste ao cri\u00e1-la ser\u00e3o inseridos no formul\u00e1rio automaticamente.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tComo pago a minha compra?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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H\u00e1 v\u00e1rias formas de pagar a tua encomenda:<\/p>\n

    \n
  • pagamento com cart\u00e3o de cr\u00e9dito\/d\u00e9bito<\/li>\n
  • pagamentos diferidos com Klarna<\/li>\n
  • PayPal<\/li>\n
  • pagamento no levantamento presencial<\/li>\n
  • pagamento por transfer\u00eancia banc\u00e1ria<\/li>\n<\/ul>\n

     <\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQue empresa envia os produtos?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    Utilizamos o servi\u00e7o dos correios e v\u00e1rias empresas de transporte. Tudo depende do tamanho da encomenda e do pa\u00eds de entrega.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQuanto custa o envio?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    Os custos de envio variam consoante o tamanho da tua encomenda e o pa\u00eds para onde envias. O c\u00e1lculo exato ser\u00e1 apresentado na ficha da tua encomenda depois de forneceres a tua morada.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tQuanto tempo demora a entrega?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    O envio \u00e9 normalmente efetuado em 24 horas. No entanto, o prazo de entrega depende da localiza\u00e7\u00e3o exata e das possibilidades da transportadora.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tO que devo fazer se os produtos que recebo estiverem defeituosos?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    De acordo com a legisla\u00e7\u00e3o em vigor, todo o consumidor tem direito a reclamar produtos defeituosos. Para come\u00e7ar, escreve-nos um e-mail para contact@balotade.com. Juntos determinaremos como resolver o teu problema.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\u00c9 poss\u00edvel fazer uma encomenda por telefone?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    Com certeza, as encomendas tamb\u00e9m podem ser feitas por telefone, atrav\u00e9s do +48 691 386 665. Podes ligar-nos ou escrever-nos tamb\u00e9m pelo WhatsApp.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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